Assistant Manager – Hospitality Finance & Operations

Confidential Company

Financial Monitoring & Reporting

• Monitor hotel-wise Occupancy, ADR, Turnover, and out-of-order rooms.

• Prepare and review monthly profitability reports for hotels and clusters; compare actuals against budgets and analyse expense trends.

• Maintain Moving Annual Total (MAT) of key hotel KPIs.

• Review financial statements, especially balance sheets, and highlight abnormal transactions or long outstanding balances.

• Ensure financial data is accurately generated from ERP systems (Ledger & Trial Balance).
  

Audit & Compliance

• Conduct audits of affiliated payments with supporting documentation and raise observations where necessary.

• Ensure compliance with Hotel Management Agreements (HMA), financial authority matrix, and local regulations.

• Perform transactional audits of supplier payments and verify approvals and supporting evidence.

• Ensure separate bank accounts are maintained for revenue, expenses, and FF&E reserves.

• Verify timely FF&E reserve contributions and approved utilization.
  

Banking & Reconciliation

• Review monthly bank reconciliations and investigate long-outstanding differences.

• Ensure timely transfer of owner returns to designated bank accounts.

• Validate accuracy between ERP records, bank statements, and operator books.
  

Budgeting & Forecasting

• Review annual budgets (revenue, manpower, capex) submitted by operators / Third Party Operators  and assess reasonableness.

• Analyse variances against budget and provide actionable insights.

• Review forecasts in case of unforeseen situations and validate assumptions.

• Ensure owner approval for out-of-budget capex.
  

Operational & Commercial Oversight

• Evaluate major agreements and contracts for commercial viability and compliance.

• Monitor rental collections from retail tenants.

• Assess credit facilities extended to tour operators/guests and ensure proper approvals.

• Ensure lease agreements align with market standards.

• Analyse option of Hotel Management Agreement versus Franchise Agreements.

• Review Third Party Operators financial offers for selection.
  

Revenue & Sales Audit

• Review daily revenue controls and ensure accurate recording in systems.

• Reconcile room revenue with front office reports.

• Verify cash, credit card transactions, and tour operator billing accuracy.

• Ensure adherence to booking terms, contracts, and timely collection of receivables.
  

Sales & Marketing Oversight

• Review proposals with cost-benefit analysis.

• Ensure prior approvals and post-event evaluations for marketing spend.
  

Performance Review & Benchmarking

• Organize monthly performance review meetings with hotel operators and Third Party Operators.

• Analyse STR reports and benchmark hotel performance against competitors.

• Review guest feedback (including online platforms) and identify improvement areas.
  

Problem-Solving & Analytical Responsibilities

• Identify and resolve variances in financial and operational KPIs.

• Investigate abnormal financial movements and drive corrective actions.

• Address compliance gaps and recommend stronger internal controls.

• Resolve discrepancies across financial systems and reports.

• Evaluate credit risks and ensure recovery of outstanding dues.

• Analyse cost overruns and ensure proper approvals.

• Address audit findings and implement corrective measures.

• Improve revenue controls and operational efficiency.

• Analyse guest feedback and recommend service and financial improvements.

• Ensure compliance with local laws, tax regulations, and statutory requirements.