Assistant Manager Sales Operations

talabat

Posted on 3 Dec

Experience

5 - 7 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
  • Manage performance, KPIs, and SLA delivery across all regions.

Onboarding Operations

  • Ensure fast and accurate activation of new partners.
  • Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.

Restaurant Operations

  • Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
  • Improve NPS and activation quality.

Inventory Management

  • Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
  • Oversee end-of-deal collection and reduce faulty stock issues.

Admin Account Management

  • Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
  • Support Account Managers teams with accurate and timely backend operations.

Operational Excellence

  • Standardize SOPs and centralize processes across markets.
  • Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
  • Ensure strong cross-functional alignment with logistics, finance, sales, and training.

Desired Candidate Profile

Requirements

  • 5+ years of experience in Sales Ops, Vendor Ops, or similar.
  • Strong people management skills with experience leading large teams.
  • Excellent analytical, problem-solving, and process improvement capabilities.
  • Ability to manage high-volume operations in a fast-paced environment.

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Assistant Manager Sales Operations

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talabat

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