Job Description

Roles & Responsibilities

OVERALL OBJECTIVES

All rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP.
The sales are driven to the outlet s full potential and that budget is adhered to.
A High quality of product and service is maintained in the outlet.
The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
The growth of internal talent within the outlet is supported.
The employee is ready to take over the outlet in Kempinski Hotels Nile Cairo or in other Kempinski property.

Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Ensure that the place of work and surrounding area is kept clean and organized at all times.
Be knowledgeable of all services and products offered by the hotel.
Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
Have an understanding of the monthly profit and loss statement of the department.
Conduct all outlet meetings in the absence of the Outlet Manager.
Perform up selling for all items offered by the department assigned as well as offering alternatives.
Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
Attend and contribute to necessary staff meetings, departmental trainings and hotel-initiated trainings scheduled.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
Plan daily routine checklist and station division according to the work schedule.
Assist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
Attend all required trainings as described by the department.
Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.
Coordinate the review of outlet s operations manual updates annually as requested by the Restaurant / Outlet Manager.
Support activities and cooperation with the suppliers.
Assist in carrying out scheduled inventories of products and operating equipment.
Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
Respond to any changes in the department as dictated by the hotel management.
Ensure that the opening and closing procedures established for the outlet are followed.
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
Attend all daily/weekly Food & Beverage Meeting in the absence of the Restaurant / Outlet Manager.

Desired Candidate Profile

Minimum 1 year in F&B management role.
Ability to work and communicate in a multinational environment:
- Local language excellent oral and written skills.
- English excellent oral and written skills.
- Additional language beneficial.
Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
Excellent written and verbal communication skills.
Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
Ability to identify and delegate tasks effectively.
Excellent organizational and time management skills.
Applies a professional, confidential and ethical approach at all times.
Works in a safe, prudent and organized manner.

Assistant Outlet Manager Kempinski Hotel

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