Assistant Store Manager | Watsons | Nad AlSheba Mall Al Futtaim Private Company (LLC)

Profit Financial

• Leads, evaluates, and guides sales performance at store level, suggesting strategies to meet sales targets.
• Facilitates monthly category sales meetings, updating staff on performance and suggesting improvement plans.
• Executes strategies, ensuring full program implementation for exclusive products to meet sales goals, providing feedback on promotional effectiveness.
• Initiates expense optimization plans and recommends measures to control store expenses.
• Maintains shrinkage below tolerance levels by monitoring retail standards daily.
• Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget performance & recommends action plans to deliver agreed sales budget.

Commercial

• Oversees display implementation and timely restocking, ensuring availability.
• Manages accurate inventory adjustments (GAP, Cycle Counts), adhering to service standards.
• Ensures customer satisfaction surpasses expectations, handling queries and complaints professionally.
• Promotes loyalty programs, driving transaction participation.
• Implements selling techniques to achieve conversion rates, communicates promotions regularly.
• Validates proper execution of promotional activities and store initiatives.

Process

• Support store manager with trying to keep the policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP.
• Assisting store manager with Demonstrating strong analytical skills and understanding of the system and reporting
• Support store manager with Monitoring store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
• Cashiering duties

People

• Assisting with Planning and monitoring Personal Development Plans In role development interventions.
• Reviews and discusses performance appraisal and personal plans of direct reports.
• Implements action plans for employee engagements