Associate Director - IT BRM

Qiddiya Investment Company

As the Associate Director - IT BRM, you will be responsible for fostering strong relationships between the IT department and the rest of the organization, ensuring that technology solutions meet the evolving needs of our various business operations. This role will require you to navigate cross-functional teams, manage stakeholder expectations, and drive technology initiatives that enhance operational efficiency and business value.

Key Responsibilities

• 1. Relationship Management: Build and maintain effective relationships with stakeholders across Qiddiya. Act as the main point of contact for IT-related queries, concerns, and feedback. Translate business needs into technical requirements and facilitate comprehensive understanding between IT and business units.
• 2. Strategic Planning: Collaborate with senior leadership and business units to identify opportunities for leveraging IT to meet business goals. Develop and implement IT strategies that align with Qiddiya's overall vision and objectives, ensuring continuous improvement in technology services.
• 3. Project Management: Oversee key IT projects from initiation to completion, ensuring they are delivered on time and meet the business requirements. Utilize project management best practices to manage resources, budgets, and timelines.
• 4. Process Improvement: Analyze current IT processes and identify areas for improvement. Implement best practices in IT service delivery and ensure that the department is focused on delivering value to the business.
• 5. Team Leadership: Lead, mentor, and develop a team of IT professionals, fostering a collaborative and innovative work environment that encourages learning and growth.
• 6. Performance Measurement: Develop and track key performance indicators (KPIs) for IT services. Report on IT performance, including service levels, project delivery, and user satisfaction, to senior leadership.