Associate Director of Sales Hyatt Hotel

Summary

We are seeking a passionate sales professional with expertise in the luxury segment to lead the sales and marketing plans for Park Hyatt’s newly opened niche product, Solenna Villas.

As Associate Director, you will focus on cultivating high-end partnerships, recommend growth tactics to drive incremental revenue and ultimately position Park Hyatt Dubai Villas as the most desirable luxury experience in the region.

The ideal candidate has 5+ years of luxury hotel or resort sales experience, preferably with exposure to villas, residences, and high-value leisure segments. Your strong network of luxury travel advisors, UHNW clients, and top-tier agency partnerships is essential, along with a deep understanding of personalized, 5-star service delivery.

Key Responsibilities

Sales Strategy & Execution

Develop and implement targeted sales strategies to maximize villa occupancy and revenue.

Position Park Hyatt Dubai Villas as a premier choice for UHNW individuals, celebrities, and luxury-focused agencies.

Strengthen relationships with consortia and key luxury partners (e.g., Virtuoso, Amex FH&R).

Leverage market insights to identify new opportunities in luxury travel and lifestyle sectors.

Client Relationship & Partnership Development

Cultivate and maintain relationships with top luxury travel advisors, private concierge companies, and high-net-worth clients.

Represent Park Hyatt Dubai Villas at exclusive luxury travel shows, roadshows, and bespoke client events.

Design and host personalized site visits, familiarization trips, and unique experiences to showcase the Villas.

Collaboration & Alignment

Partner with the Director of Sales & Marketing, Revenue, and Marketing teams to drive villa business priorities.

Work closely with operational leaders to ensure seamless delivery of luxury villa guest experiences.

Mentor junior sales colleagues on best practices in luxury relationship-building.

Guest Experience Integration & Brand Representation

Ensure all sales strategies are aligned with Park Hyatt luxury service standards.

Provide input into tailored pre-arrival and post-stay touchpoints to strengthen loyalty among villa guests.

Act as a brand ambassador, representing the elegance and exclusivity of Park Hyatt Dubai Villas in every engagement.

Market Intelligence & Reporting

Track and report villa performance metrics, market trends, and competitive analysis.

Anticipate shifts in UHNW traveler behavior and adjust strategies proactively.

Deliver actionable insights to leadership to support long-term growth.

Qualifications

Minimum 5 years of experience in luxury hotels, with a strong track record in the luxury segment.

A robust portfolio of luxury customers and strong relationships with leading travel consortia.

Deep understanding of luxury guest expectations and 5-star service delivery.

Strong commercial acumen and ability to identify and pursue high-value opportunities.

Outstanding relationship-building, communication, and presentation skills.

Bachelor’s degree in Hospitality, Business, or related field; advanced certifications in luxury sales are a plus.

Ability and willingness to travel regularly for client meetings, trade events, and site visits.

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