Associate, Logistics - CPG

Starlinks Global

Main Job Responsibilities

• Coordinate transportation and logistics activities, including scheduling shipments, arranging pickups and deliveries, and managing freight documentation.
• Track shipments and monitor delivery progress to ensure timely and accurate delivery of goods to customers.
• Communicate with carriers, freight forwarders, and other logistics partners to coordinate shipping schedules and resolve any issues or delays.
• Assist with the negotiation of shipping rates, contracts, and service agreements with carriers and freight forwarders.
• Provide support to internal teams, including procurement, warehouse operations, and customer service, to facilitate smooth logistics operations.
• Prepare and maintain accurate records of shipments, including shipping documents, invoices, and delivery receipts.
• Assist with the resolution of logistics-related issues or customer inquiries in a timely and professional manner.
• Collaborate with cross-functional teams to identify opportunities for process improvements and efficiency gains in logistics operations.
• Stay updated on industry trends, best practices, and regulatory changes related to logistics and supply chain management.
• Participate in training and development programs to enhance knowledge and skills in logistics operations and best practices.
• Contributes to the development and implementation of logistics policies, procedures, and guidelines to ensure compliance and operational excellence.
• Support the implementation of technology solutions, such as transportation management systems (TMS) and freight tracking software, to enhance visibility and tracking of shipments.
• Assist with special projects and initiatives as assigned by management to support the overall objectives of the logistics department.

Education

High School or Diploma in supply chain management, BA or a related field

Behavioral Competencies

• Ethical Practice
• Communication
• Health, Safety and Environment
• Accountability
• Proactiveness
• Collaboration
• Technology Advocacy

Technical Competencies

• Continuous Improvement of Service Offering and SLA
• Customer Focus
• Dispatch
• Freight Utilization and Tracking
• Last Mile Coordination
• Proactive Communication with Customers
• Quality Assurance
• Route Planning
• Traffic Safety & Awareness Regulation
• Transport Management Systems
• Transport Reporting
• Transport Tracking
• Vendor Management
• Cost Optimization
• Demand Planning