Associate Manager - Health and Benefits Consulting

Towers Watson India Pvt. Ltd

Employer Active

Posted on 29 Apr

Experience

3 - 8 Years

Job Location

Amman - Jordan

Education

Bachelor of Science

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Clients

  • Manages a portfolio of selected or high-touch clients and ensures delivery of required services to them in coordination with other teams.

  • Ensures that roles and responsibilities with respect to client service are understood and clearly communicated. Also that effective communication is maintained with the consultants on any large accounts. Supports the consultants in meetings with clients as required. Maintain direct contact with clients as agreed with the consultants. Ensures that his/her team also maintain contact with clients as agreed with consultants.

Excellence

  • Implements and maintains compliance processes in accordance with the H&B Excellence Model.

  • Responsible for compliance of all activities on his/her placements.

Financial

  • Ensures the consultants are fully informed of revenue and margin requirements in order to deliver agreed level of service to clients, and supports the consultants in meetings to this end.

  • Responsible for profitability of clients within his/her portfolio.

  • Responsible for actively cross selling existing clients handled by his/her team.

  • Responsible for retention.

People

  • Complete mandated trainings.

  • Responsible for developing and upskilling the skills of fellow consultants. This includes facilitating coaching and mentoring programmes from within, and outside the team to ensure that all team members have properly constituted Personal Development Plans.

  • Coordinates his/her teams interaction with the different H&B teams.

Desired Candidate Profile

The Requirements

  • Good level of standard education.

  • Computer literacy

  • Working knowledge of Excel, MS Project, MS Word

  • Insurance industry experience

  • Strong financial skills;

  • Strong interpersonal and team skills

  • Polished and well developed oral and written communication skills

  • Self-starter attitude and ability to work with ambiguity

  • Flexibility and proven ability to diagnose and resolve issues

  • Strong analytical and creative skills

  • Working knowledge of Excel, MS Project, MS Word

  • Bachelor s degree required

Company Industry

Department / Functional Area

Keywords

  • Associate Manager - Health And Benefits Consulting

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