Associate Technical Consultant

Medtronic

Responsibilities may include the following and other duties may be assigned:

• Promotes Medtronic products and services within an assigned geographic area and /or specific customer accounts.
• Develops, builds, and strengthens long-term relationships with stakeholders. Partners with physicians and hospital personnel on products and solutions
• Supports technical/clinical needs at hospital including but not limited to therapy indications, implant support, and patient follow-up.
• Provides technical expertise through presentations and product demonstrations.
• Conducts on-site education and consulting, as well as supporting the establishment and maintenance of customer relations with healthcare professionals and organizations.
• Provides on-call support as needed.
• Travels to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders.
• Works closely with commercial organization to recommend enhancements in sales processes, product launches, and optimize clinical support pathway.
• Has a basic understanding of the competitive landscape.
• Ongoing technical development by staying up to date on new products, solutions, and patient management offerings.
• Involvement in cross functional assignments.

Required Knowledge and Experience:

• Bachelor s degree.
• 1+ years experience in the medical device industry and/or working in hospital environment.
• Solid understanding of cardiac anatomy, electrophysiology and arrythmias.
• Experience with supporting electrophysiology procedures.
• Familiar with Cathlab environment: sterilization and radiation protocols.
• Familiar with current products and technologies and market trends.
• Ability to teach and educate medical personnel, peers, and technical support personnel.