Associate Vendor Operations

talabat

Employer Active

Posted on 1 Apr

Experience

1 - 6 Years

Job Location

Jordan - Jordan

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Support the local Ops Manager & Account managers to improve operational metrics & setting vendors up for success

  • Own new vendor onboarding processes including scanning inventory for catalog creation & ensuring 100% accuracy and completion of assortment information setting up branches across platforms & setting up opening hours
  • Actioning vendor changes i.e. opening hours, contact numbers, assortment
  • Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc)
  • Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management & price updates
  • Identify operational issues impacting performance (e.g., OOS, incorrect pricing, availability gaps) and resolve them promptly.
  • Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders; sharing reports with the local ops manager
  • Responsible for ensuring vendors have the right training, tools (devices etc) and processes in place ensuring local tracking, implementation and vendors compliance
  • Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately
  • Collaborate with other VC's within market and across the region for best practices and lessons learned.
  • Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed

Desired Candidate Profile

What Did We Order?

  • 1+ years of experience in an operational, vendor support, or marketplace role
  • Strong understanding of vendor operations and day-to-day execution
  • Experience working with catalogs, inventory, pricing, and operational data
  • Ability to document processes and operational guidelines
  • Comfortable working with data and identifying key insights
  • Strong problem-solving skills with the ability to resolve issues, prioritize tasks, and escalate appropriately
  • Understanding of grocery or Q-commerce operations is a strong advantage
  • Ability to build, manage, and follow up with partners, establishing strong and trusted operational relationships

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Buying
  • Purchase
  • Procurement
  • Vendor Management

Keywords

  • Associate Vendor Operations

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talabat

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