Automotive Service Advisor

Kasrawy Group

Posted on 5 Mar

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

- Greet customers and provide a warm and welcoming atmosphere.

- Listen to customers' concerns and accurately record their vehicle's issues.

- Explain recommended services and repairs to customers in a clear and professional manner.

- Provide accurate estimates for services and repairs and obtain customer approval before proceeding with work.

- Schedule appointments and manage the service department's daily workflow.

- Communicate with technicians to ensure timely completion of work and address any issues that may arise.

- Keep customers informed of the status of their vehicle and address any additional concerns they may have.

- Maintain accurate records of all services and repairs performed on each vehicle.

- Ensure the service department is clean, organized, and well-maintained at all times.

- Continuously strive to improve customer satisfaction and maintain high levels of service quality.

Desired Candidate Profile

- High school diploma or equivalent.

- Previous experience in a customer service or automotive service role is preferred.

- Excellent communication and interpersonal skills.

- Strong organizational and time-management abilities.

- Ability to work in a fast-paced and dynamic environment.

- Proficient in using computer systems and software.

- Knowledge of automotive systems and repairs is an asset.

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Automotive Service Advisor

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Kasrawy Group

Company Overview:

We offer a wide range of vehicles and services to our customers, including sales, maintenance, and repair. Our commitment to providing exceptional customer service and high-quality products has made us a trusted name in the automotive industry.

https://kasrawygroup.careers-page.com/jobs/50d93c1b-2a02-4df7-a851-90f8d5845daf