Automotive Technical Support and Training Engineer
Kasrawy Group
Posted on 5 Mar
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Experience
2 - 7 Years
Education
Bachelor of Technology/Engineering(Mechanical)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide technical support to customers via phone, email, and in-person visits
Troubleshoot and resolve technical issues related to our products
Conduct product demonstrations and trainings for customers
Develop and maintain training materials and manuals
Train employees on new automotive technologies and procedures
Stay updated on the latest industry developments and incorporate them into training programs
Collaborate with the sales team to identify customer needs and provide technical solutions
Participate in product development and testing to provide feedback on technical aspects
Travel to customer sites for on-site technical support and training as needed
Maintain accurate records of customer interactions and technical issues
Provide technical support during product launches and events
Assist with developing and implementing customer service policies and procedures
Desired Candidate Profile
Bachelor's degree in Mechanical Engineering or a related field
Minimum of 2 years of experience in technical support or training in the automotive industry
Strong knowledge of automotive technology and systems
Excellent communication and interpersonal skills
Ability to explain complex technical concepts in a clear and concise manner
Strong problem-solving and analytical skills
Ability to work independently and in a team environment
Willingness to travel and work flexible hours as needed
Proficient in Microsoft Office and other relevant software programs
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Training
- Learning
Keywords
- Automotive Technical Support And Training Engineer
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