AVP- Corporate Relationship Management

Tawteen

A. Shareholder & Financial:

- Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB s overall corporate budget and strategy.

- Come up consistently with business ideas to help boost revenues

- Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on periodic basis.

- Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.

- Act within the limits of the powers delegated to the incumbent and adheres to QNB policies

B. Customer (Internal & External):

- Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.

- Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.

- Support with appropriate direction of work and duties for the ARM and support with relevant training and support.

- Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations

- Provide timely and accurate information to the Senior RM & Head of Corporate & Institutional Banking and head office regarding credit and compliance issues in local and regional markets.

- To assist customers in all their queries on Bank s product and seek solution to their requests

- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.

- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group s goals/objectives.

- Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required

C. Internal (Processes, Products, Regulatory):

- Prepare comprehensive credit proposals for new/prospect customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of CPM.

- At least one month before expiry, prepare comprehensive credit review for existing portfolio's that adequately address all relevant and current risk factors and the latest developments in the industry, market and business.

- Stress and document periodic calling on customers to capture ongoing businesses and encourage reliance on QNB.

- Stress account management to enhance utilization of lines.

- Restrict excess/ casual facilities and maintain the relationship within the approved boundaries.

- Identify and timely report on all negative events and early signals on potential problematic accounts/ relationships.

- Obtain all requisite facility and account documentation to ensure each customer's file is current with valid legal documentation to secure/ protect the bank's interests.

- Identify opportunities and resolve problems with customer relationships and coordinate appropriate measures with concerned departments to ensure consistent, timely and accurate delivery of products and services to assigned CB customers.