B2B Account Executive Zain

Responsibilities

• Understand the B2B sales plans and participate in the achievement of objectives and targets
• Implement the B2B Sales policies and procedures
• Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis
• Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ
• Acquire new business customers and search for new leads to increase sales and hence revenues
• Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction
• Maintain good relationships with customers to ensure business continuity and growth
• Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.
• Accurately complete all sales-related administrative details for efficiency
• Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times

Education, Experience and Competencies

Education

• Bachelor s degree in a business administration-related field or equivalent

Experience

• Up to 2 years of experience in the related field

Competencies

Behavioral

• Serving our customers
• Achievement Driven
• Team Work
• Information seeking
• Problem Solving and Creativity
• Relationship Building
• Initiative

Technical

• Oral & Written Communication
• Communication
• Technology Application
• Sales Management

DEI Competency

• Courage to Engage
• Addressing Bias
• Allyship