B2B Business Development Manager

SSC Egypt

1. Business Development & Sales Growth

• Identify, target, and acquire new B2B clients such as corporates, hotels, travel agencies, airlines, and event organizers.
• Develop and execute a sales strategy to drive revenue growth and market expansion.
• Generate leads through networking, cold outreach, partnerships, and industry events.
• Build and maintain a strong pipeline of prospective clients.

2. Client Relationship Management

• Establish and nurture long-term relationships with key corporate clients.
• Act as the main point of contact for client accounts, ensuring high satisfaction and retention.
• Understand client needs and tailor transportation solutions accordingly.
• Conduct regular business reviews with key accounts.

3. Contract Negotiation & Closing

• Prepare proposals, pricing models, and service agreements.
• Negotiate contracts and close deals aligned with company objectives.
• Ensure all agreements reflect service quality standards and profitability targets.

4. Revenue & KPI Management

• Achieve and exceed sales targets and revenue goals.
• Track performance metrics such as:
1. Monthly/Quarterly Sales Targets.
2. Client acquisition Rate.
3. Revenue Growth.
4. Customer Retention.
• Provide accurate sales forecasts and pipeline updates.

5. Market & Competitive Analysis

• Monitor market trends, competitor activities, and customer needs within the transportation and corporate mobility sector.
• Identify opportunities to differentiate services and expand offerings.
• Provide insights to support strategic decision-making.

6. Cross-Functional Collaboration

• Work closely with operations, dispatch, and the contact center team to ensure seamless service delivery.
• Align client expectations with operational capabilities.
• Collaborate on service improvements based on customer feedback.

7. Reporting & CRM Management

• Maintain accurate records of all sales activities in CRM systems.
• Prepare regular sales reports for management (weekly/monthly).
• Analyze data to optimize sales strategies and performance.