B2B Telesales Agent
INTELCIA
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
B2B Telesales Agent
The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:
- Receive incoming calls from customers
- actively listen to the interlocutors
- Identify their needs, analyze their requests and guide them
- Maintaining the highest quality of customer service
- To ensure the achievement of the project's quantitative and qualitative objectives.
Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.
Desired Candidate Profile
Perfect mastery of the French language, with good fluency in both spoken and written French.
- Excellent argumentative skills.
- Business logic.
- Real sense of listening.
- Empathy is all evidence.
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Sales
- Business Development
Keywords
- B2B Telesales Agent
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