Banking Associate

Confidential Company

Multiple Vacancies

Posted on 31 Aug

Experience

5 - 10 Years

Job Location

Doha - Qatar

Education

Bachelor of Commerce, Bachelor of Business Administration

Nationality

Any GCC National

Gender

Any

Benefits

Commission

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Assist clients with account inquiries and transactions, ensuring a personalized banking experience that fosters customer loyalty.
  • Conduct thorough financial assessments to recommend tailored banking products that align with clients' needs and goals.
  • Maintain up-to-date knowledge of banking regulations and compliance requirements to ensure adherence and mitigate risks.
  • Collaborate with team members to streamline operational processes, enhancing efficiency and service delivery.
  • Handle customer complaints with professionalism and empathy, working diligently to resolve issues and retain client trust.
  • Prepare detailed financial reports and presentations for management that highlight customer trends and service performance.
  • Engage in proactive outreach to clients for cross-selling opportunities, maximizing account growth and revenue generation.
  • Educate clients on digital banking tools and services, promoting self-service options to improve convenience and satisfaction.
  • Support the onboarding process for new clients, ensuring a seamless transition and introduction to the bank's services.

Desired Candidate Profile

  • Bachelor’s degree in Finance, Business Administration, or a related field, providing a solid foundation for banking principles.
  • Experience in retail banking or financial services, showcasing familiarity with client interactions and product offerings.
  • Fluency in English and proficiency in a second language, enabling effective communication with diverse clientele.
  • Strong analytical skills with a keen attention to detail, essential for accurately assessing client needs and financial data.
  • Excellent interpersonal and communication skills, vital for building rapport and trust with clients.
  • Demonstrated ability to work in a fast-paced environment, showcasing strong time management and organizational skills.
  • A proactive and adaptable mindset, with a commitment to continuous learning and professional development in the banking sector.

Employment Type

    Full Time

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Retail Banking Advisor
  • Cross-Selling
  • Customer Service
  • Financial Analysis
  • Banking Specialist
  • Financial Advisor
  • Client Services Representative

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Confidential Company

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