Bar Manager

Swiss tel Hotels & Resorts

Job Description

The Role

• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
• To assist the F&B manager in any task outlined/detailed by him/her.
• To take time and get to know the guests, and to be committed to service excellence.
• To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
  
  

Key Deliverables And Responsibilities

Planning & Organizing:

• To approve schedules for all personnel according to forecast and within the limits of the staffing guide to ensure adequate manpower at all times.
• To recommend hiring, promotions and dismissal to the Food & Beverage Office.
• To be involved in planning of promotions, beverage purchases and pricing.
• To advise and consult with the bar with regards to service matters and bar standards.
• To be constantly aware of the food & beverage cost of sale.
• To provide consumption data for purchasing purposes.
• To work constantly towards reducing stock holding together with cost control and storekeeper.
• To coordinate with Food & Beverage Marketing and Food & Beverage Manager all marketing activities and public relations related to the bar.
• To be fully aware at all times of competition activities, theme nights and pricing.
  
  

Operations

• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• Responsible for the proper maintenance and cleanliness of all areas in the Bar.
• To ensure sanitary conditions according to Health codes and Hotel standards.
• To supervise the daily operation.
• To advise and consult with the Food & Beverage manager on all matters pertaining to the bar operation.
• To define training needs and set-up training programs. Continuously trains the team to achieve highest professionalism.
• To ensure correct handling of equipment to minimize breakages and losses.
• To inspect all areas daily before opening according to fixed standard checklist.
• To enforce and maintain all policies and procedures.
• To approve requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks.
• To participate actively in the creation of new drinks, snacks, food menu and improve presentations to achieve the overall objective.
• To handle and record all complaints related to the bar personally and inform the Food & Beverage Office.
• To maintain standards specification for all beverages and food products.
• Responsible for the hygienic appearance and grooming standards of all staff.
• To inspect all fridges and bar stores to check expiry dates on all items.
• To observe opening and closing hours of the bars according to the law and company standards.
• To implement and maintain full database for the bar separately from the Food & Beverage or Hotel database in coordination with marketing communications.
• To ensure proper control at all times of music standards, sound and lighting levels.
• To ensure proper control and respect of door policy accordingly to approved door policy standards of the bar and the country s rules and regulations.
• To perform any other duties assigned by Food & Beverage.
• To have a complete understanding of and to adhere to Swiss tel Al Murooj Hotel policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.
• Experience in handling a busy sports bar.
• Plan and host events, such as viewing parties for major sports events, trivia nights, live music, creating a vibrant, engaging atmosphere.
• Work hand in hand with F&B Manager to develop and implement promotional strategies, daily and weekly promotions and social media marketing.
• Build relationships with local sports teams, leagues, or businesses to increase visibility and customer loyalty.
• Work closely with the team to develop a strong regular guest s database for the sports bar.
• Past experience to work with business promoters.
• Knowledge of inventory and cost management, and financial planning of sports bar.
• Good understanding various sports and enthusiasm for the industry to enhance the overall experience for sports fans.
  
  

Administration

• To submit the following reports: Overtime & extra hours consumed monthly.
• Daily log book
• Other expenses control sheet
• Time schedule weekly
• Vacation schedules yearly
• Responsible for the financial aspects of the bar.
• To ensure NOCs for all entertainers are completed accurately and kept in a safe place available at all times for the country s Municipality to control.
  
  

Qualifications

• At least 2 years experience in handling a busy sports bar.
• Plan and host events, such as viewing parties for major sports events, trivia nights, live music, creating a vibrant, engaging atmosphere.
• Work hand in hand with F&B Manager to develop and implement promotional strategies, daily and weekly promotions and social media marketing.
• Build relationships with local sports teams, leagues, or businesses to increase visibility and customer loyalty.
• Work closely with the team to develop a strong regular guests database for the sports bar.
• Past experience to work with business promoters.
• Knowledge of inventory and cost management, and financial planning of sports bar.
• A good understanding of various sports and enthusiasm for the industry to enhance the overall experience for sports fans.