Barista Crowne Plaza Hotels & Resorts

Key Responsibilities:

Prepare and serve a variety of hot and cold beverages, including specialty coffee drinks, teas, and smoothies, following standardized recipes.

Operate espresso machines, grinders, blenders, and other caf equipment safely and efficiently.

Maintain knowledge of coffee origins, brewing methods, and seasonal beverage offerings.

Engage with guests in a friendly and professional manner, offering recommendations and upselling as appropriate.

Ensure cleanliness and organization of the barista station, service areas, and seating zones.

Monitor inventory of coffee, milk, syrups, and other supplies; inform supervisor of restocking needs.

Comply with hygiene, health, and safety guidelines at all times.

Handle cash, credit card, or room charge transactions accurately.

Assist in training new team members on barista duties and service standards.

Support other F&B service areas as needed during peak hours or special events.

Qualifications & Skills:

High school diploma or equivalent; barista training or certification is a plus.

Minimum 1 2 years of experience in a barista or caf service role.

Strong knowledge of coffee preparation and equipment operation.

Excellent communication and interpersonal skills.

Attention to detail and commitment to product quality.

Ability to work efficiently in a fast-paced environment.

Professional appearance and positive attitude.

Flexible to work shifts, weekends, and holidays.

Preferred Attributes:

Passion for coffee culture and customer service.

Energetic, team-oriented, and self-motivated.

Creative mindset with interest in beverage innovation.

Basic knowledge of food safety and hygiene practices.