Barista - Supervisor
Radisson Hotel Group
Employer Active
Posted 3 hrs ago
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Experience
2 - 7 Years
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise daily barista operations to ensure high-quality coffee, espresso-based beverages, teas and specialty drinks are prepared and served in accordance with hotel standards.
Lead and support the barista team to deliver courteous, professional and efficient service, ensuring excellent guest satisfaction.
Oversee guest interactions, ensuring orders are handled accurately and positive guest relations are maintained at all times.
Ensure beverage presentation standards are consistently met, including latte art and signature drink preparation where required.
Drive sales through effective upselling of outlet offerings, daily specials and signature beverages.
Monitor cleanliness and hygiene standards of the coffee station, equipment and service areas at all times.
Supervise the proper operation, maintenance and troubleshooting of espresso machines, grinders and related equipment.
Ensure all team members follow hotel safety, sanitation and food allergy awareness procedures.
Monitor stock levels, coordinate replenishment and assist in daily preparation to ensure smooth operations.
Train, motivate and guide barista team members while maintaining a positive Yes I Can service attitude and strong teamwork culture.
Desired Candidate Profile
Minimum 2 3 years of experience as a Barista, including at least 1 year in a supervisory role within a 4-star or 5-star hotel or upscale caf .
Strong knowledge of coffee beans, espresso extraction and various brewing techniques.
Skilled in preparing espresso-based beverages, specialty coffees and premium teas to high presentation standards.
Ability to perform latte art and ensure consistency in taste, texture and appearance across the team.
Excellent guest service and leadership skills with a warm, engaging and professional personality.
Strong communication skills in English; additional languages will be an advantage.
Well-groomed appearance in line with luxury hospitality standards.
Good understanding of food safety, hygiene and sanitation standards (HACCP knowledge preferred).
Ability to supervise and motivate a team in a fast-paced, high-volume environment.
Strong upselling skills and ability to train team members in promoting signature beverages and outlet offerings.
Team player with a positive attitude, leadership qualities and willingness to learn and grow.
Basic knowledge of POS systems, cash handling and daily outlet reporting procedures.
Ability to handle guest concerns professionally and support smooth daily operations.
Age between 22 35 years preferred.
Female candidates are preferred.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Barista - Supervisor
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Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
https://jobs.smartrecruiters.com/RHG/744000125755071-barista-supervisor-