Bartender (Pool & Beach) VOCO Hotels

[daytoday]

ROLE & RESPONSIBILITIES:

Mixing and Serving Drinks: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, according to established recipes and standards.

Customer Service: Greet customers in a friendly and welcoming manner, take drink orders, and ensure prompt and accurate service. Address customer inquiries and resolve any issues or complaints courteously and professionally.

Product Knowledge: Possess a deep understanding of the drink menu, including the ingredients, preparation methods, and presentation. Make recommendations to customers based on their preferences.

Bar Maintenance: Maintain a clean and organized bar area, including stocking supplies, glassware, and garnishes. Ensure that all equipment is in good working order.

Compliance with Regulations: Adhere to all local, state, and federal laws regarding the sale and service of alcoholic beverages. Verify the age of customers to ensure they are of legal drinking age.

Safety: Follow safety protocols and guidelines to prevent accidents and promote a safe environment for both customers and staff.

Cash Handling: Accurately handle cash transactions, provide change, and maintain an organized cash register. Keep track of tabs for customers who open tabs.

Menu Development: Collaborate with management in developing and updating the drink menu to incorporate seasonal ingredients and trends.

Teamwork: Work closely with other staff members, including servers, kitchen staff, and management, to ensure smooth operations and excellent customer service.

Inventory Management: Monitor and manage bar inventory, including ordering and restocking supplies as needed. Track consumption of beverages to minimize waste and theft.

Responsible Alcohol Service: Ensure responsible alcohol service by monitoring customer consumption, identifying intoxicated customers, and taking appropriate action to prevent over-serving.

Entertainment: Some pool and beach clubs may have entertainment events, such as live music or DJ performances. Bartenders may be responsible for coordinating beverage service during these events.

[requirements]

FUNCTIONAL PRE-REQUISITIES:

BEHAVIOURAL COMPETENCIES:

Educational Qualifications:

Higher Secondary

Customer Focus

Communication Skills

Teamwork and Collaboration

Adaptability and Flexibility

Attention to Details

Sales and Upselling Skills

Integrity and Trustworthiness

Innovation and Creativity

Passion for Hospitality

Years of Experience:

Max 5 / Min - 2

Industries Acceptable From:

Hospitality, Airlines

Role Specific Qualifications & Training:

Hospitality Management Certification or equivalent

Languages Required:

English

Computer and Software Proficiency:

NA

Driving License: