Beauty Therapist

Majid Al Futtaim

ROLE SUMMARY

The Beauty Therapist is responsible to provide exceptional facial related beauty services to clients, supporting the offering of personalized care and aesthetic excellence, providing ultimate service satisfaction and relaxation to the client. Increase and drive sales by increasing loyalty and purchase among existing customers but also participate in recruiting new customers.

ROLE PROFILE

• Provide an exceptional customer experience in line with the standards of Majid Al Futtaim.
• Understand the customer requirements and provide the beauty experience to meet and exceed expectations.
• Achieve sales targets in line with Company guidelines.
• Ensure awareness and understanding of product range knowledge, and current in-store promotion details, sharing the information with customers to encourage sales.
• Provide massage and facial treatments in line with Shiseido treatment protocol.
• Provide professional and knowledge on skin type, needs and regimes to enhance customer experience and trust.
• Responsible for cleanliness and hygiene of own workspace, tools and equipment at all times.
• Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.