BEI CS Consultants Bupa Arabia

Employer Active

Posted 53 min ago

Experience

0 - 2 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Authorize or reject treatment requests before procedures

  • Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues

  • Manage membership updates, billing inquiries, and document issuance

  • Coordinate international medical appointments and support cross-departmental communication

  • Investigate and resolve complaints, ensuring customer satisfaction

  • Maintain accurate system records and support new team members

  • Collaborate with providers and internal teams to deliver seamless service

What We re Looking For

Desired Candidate Profile

Fresh graduates with a medical background are welcome to apply

Able to demonstrate that you pay due regard to customers and treat them fairly by:
Being able to explain the impact that your role and actions have on the fair treatment of customers
Being able to explain the potential implications for customers who are not treated fairly by you or others
Making the fair treatment of customers central to all that you do
Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills

Company Industry

  • Medical
  • Healthcare
  • Diagnostics
  • Medical Devices

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • BEI CS Consultants

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Bupa Arabia

We re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to Be you at Bupa , we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That s why we especially encourage applications from people with diverse backgrounds and experiences.

Read More

https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Egypt---Cairo/BEI-CS-Consultants_R1218658