Bell Captain
Anantara
Employer Active
Posted 5 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise and coordinate daily bell desk and porter activities
Ensure prompt and courteous handling of guest luggage during arrivals, departures, and room changes
Welcome guests, provide assistance, and offer information about hotel facilities and local attractions
Coordinate guest transportation, including taxis, airport transfers, and valet services (if applicable)
Maintain accurate records of luggage movement and guest requests
Train, schedule, and monitor bell team members to ensure service excellence
Ensure grooming standards, punctuality, and professionalism of the bell team
Handle guest complaints or issues efficiently and escalate when necessary
Coordinate closely with Front Desk, Concierge, Housekeeping, and Security teams
Ensure safety and security of guest belongings at all times
Desired Candidate Profile
High school diploma or equivalent; hospitality qualification preferred
Minimum 2 3 years of experience in a similar role within a hotel environment
Strong leadership and team management skills
Excellent communication and interpersonal skills
Guest-focused attitude with problem-solving abilities
Knowledge of local area and attractions is an advantage
Ability to work flexible shifts, including weekends and holidays
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Bell Captain
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Anantara
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
https://jobs.smartrecruiters.com/MinorInternational/744000126940275-bell-captain-
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