Bell Captain - Luxury Hotel KAFD

Adeera Hotel group

Employer Active

Posted 3 hrs ago

Experience

1 - 3 Years

Job Location

Riyadh - Saudi Arabia

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Scope:

  • Supervise and coordinate the daily operations of the bell desk and bell team.
  • Ensure efficient handling of guest luggage during arrivals and departures.
  • Welcome guests upon arrival and ensure a warm and professional first impression.
  • Escort guests to their rooms and provide information about hotel facilities and services.
  • Maintain proper organization of the luggage storage area and bell desk.
  • Coordinate with the Front Office team regarding guest arrivals, departures, and special requests.
  • Ensure timely delivery of guest luggage, packages, and special requests.
  • Monitor the appearance, grooming, and professionalism of bell team members.
  • Train and guide bell staff to maintain high service standards.
  • Ensure accurate recording and handling of guest luggage and storage items.
  • Assist guests with transportation arrangements including taxis and hotel vehicles.
  • Maintain strong knowledge of hotel services, facilities, and local attractions.
  • Handle guest inquiries and provide assistance in a professional and courteous manner.
  • Resolve guest concerns related to luggage or guest assistance services.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Support the Front Office team during peak arrival and departure periods.

Desired Candidate Profile

Education:

  • Diploma in Hospitality Management or related field preferred.

Qualifications/Skills:

  • Strong leadership and supervisory skills.
  • Excellent guest service and communication abilities.
  • Good organizational and coordination skills.
  • Ability to handle guest luggage and work in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Good knowledge of hotel operations and guest services.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Bell Captain - Luxury Hotel KAFD

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Adeera Hotel group

Be part of a landmark addition to the King Abdullah Financial District (KAFD) - a new luxury hotel at the heart of Riyadh s financial hub.br>Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.br>A place alive with Saudi Arabia s progressive energy, through destination dining and curated experiences, that captures the pulse of a district in constant evolution.

Read More

https://atheel.elevatus.io/jobs/bell-captain-luxury-hotel-kafd-1774474314