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Experience
1 - 3 Years
Monthly Salary
AED 1,000 - 1,300 ($271 - $352)
Job Location
Education
Intermediate School
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Guest Services:
- Welcome guests upon arrival and provide a warm and friendly greeting.
- Offer assistance with luggage handling, ensuring a seamless arrival and departure experience.
- Provide information about hotel facilities, services, and local attractions.
- Respond promptly to guest inquiries, requests, and concerns with a focus on exceeding expectations.
- Concierge Services:
- Assist guests with restaurant reservations, transportation arrangements, and other concierge services.
- Stay informed about local events, attractions, and services to provide accurate and timely recommendations to guests.
- Maintain a comprehensive knowledge of the hotel's amenities and services.
- Luggage Handling:
- Safely transport guest luggage to and from rooms, ensuring proper handling and storage.
- Assist guests with loading and unloading luggage from vehicles.
- Communication:
- Effectively communicate with other hotel staff and departments to coordinate guest services.
- Keep accurate records of guest interactions and requests.
- Safety and Security:
- Maintain a secure and safe environment for guests and their belongings.
- Report any suspicious activities or security concerns to the appropriate personnel.
Desired Candidate Profile
Job Summary:
As Concierge/Bellman you will be responsible for assisting guests with their needs, offering recommendations, and managing their requests with a high level of professionalism and courtesy. Additionally, you will handle the transportation of luggage, assist with guest arrivals and departures, and contribute to the overall positive atmosphere of the establishment.
Job Specifications:
Guidelines and Protocols
- Safeguard the confidentiality and safety of visitors and colleagues.
- Preserve the secrecy of exclusive resources and data.
- Adhere to corporation and sector directives and methodologies.
- Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.
- Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.
- Fulfill any additional job responsibilities as assigned by supervisors that are within reason.
Main Duties & Responsibility
Safety and Security
- Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
- Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
- Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
- Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
- Preserve vigilance concerning unwanted individuals present on property premises.
- Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
- Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm.
Successfully accomplish relevant safety education and gain certifications for executing work assignments
Employment Type
- Full Time
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Valet Attendant
- Concierge Support
- Luggage Handling
- Communication Skills
- Customer Relations
- Valet Parking
- Hotel Concierge
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VOGO - ABU DHABI GOLF RESORT AND SPA - L.L.C - O.P.C
Ahmed Salah - HR
OPC, PO BOX : 126797, ABU DHABI, UAE Kingdom of Saudi Arabia, P.O.Box 116690 Jeddah 21391, Abu Dhabi, United Arab Emirates (UAE)
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