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Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Manage and optimize rider schedules, ensuring timely deliveries and efficient route planning to minimize delays.
- Monitor rider performance metrics, such as delivery times and customer feedback, to identify areas for improvement and provide coaching.
- Handle rider inquiries and resolve any issues or complaints that arise during deliveries, ensuring customer satisfaction.
- Coordinate with the dispatch team to allocate riders to incoming orders, considering rider availability and location.
Desired Candidate Profile
- Possesses a high school diploma or equivalent.
- Demonstrates 2+ years of experience in a delivery or logistics-related role.
- Exhibits strong organizational and time-management skills to handle multiple tasks efficiently.
- Displays excellent communication and interpersonal abilities to interact with riders and customers effectively.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Customer Service
- Mobility Coordinator
- Bike Team Lead
- Bike Operations Lead
- Team Coordination
- Delivery Operations Specialist
- Courier Manager
- Problem Solving
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Buddy LLC - FZ