Bilingual (FR & ENG) account managers

Foundever

Join a dynamic team and contribute to improving the customer experience on a financial project!
Foundever is recruiting bilingual (English & French) Customer Service Representatives for a new project in collaboration with a major player in financial services.

Your responsibilities:

Answer customer calls and provide quick and effective solutions;
Resolve issues by personalizing each interaction with professionalism;
Collaborate within a passionate and responsible team focused on customer satisfaction.

You have excellent spoken French and English skills;
You possess excellent communication and organizational skills;
Minimum education level: Baccalaureate;
You are able to manage pressure and solve problems quickly.

In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided during closing hours, Foundever offers:

Certified training;
Real opportunities for professional development, with solid career prospects: 90% of our promotions come from internal mobility;
A flexible, inclusive, and creative work environment;
A performance bonus;
A progressive salary;
CNSS (National Social Security Fund) enrollment;
Private health insurance;
Social club.