Bilingual Customer Service Representative
TTEC
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Do you have a passion for helping others and giving them peace of mind? Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- 6 months or more of customer services experience
- Great written and verbal communication skills (in Arabic B2 C1 and English B1)
- Computer experience
Desired Candidate Profile
What You Bring to the Role
- 6 months or more of customer services experience
- Bachelor s degree or equivalent
- Recognize, apply and explain your product or service knowledge
- Great written and verbal communication skills (in Arabic B2 C1 and English B1)
- Computer experience
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Bilingual Customer Service Representative
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TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.