Bilingual Customer Service Representative

TTEC

Your potential has a place here with TTEC s award-winning employment experience. As a As a Bilingual Customer Service Representative Portuguese and English working On-site in Cairo Egypt you ll be a part of bringing humanity to business. #experienceTTEC

What You ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• 6 months or more of customer services experience
• Bachelor s degree or equivalent
• Recognize, apply and explain your product or service knowledge
• Great written and verbal communication skills (in Portuguese B2 C1 and English B1)
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, Medical and social insurance

Visit https://mybenefits.ttec.com/ for more information.