Bilingual French & English Customer Service Representative

Intouch CX

Employer Active

Posted 22 hrs ago

Experience

0 - 1 Year

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Grow your career in a dynamic, fast-paced environment.

What We Offer:

  • Rotational Shifts: 5 working days, 2 days off
  • Working Hours: 9-hour workdays, including a 1:30-hour break
  • Channels: Calls, Chat & Email
  • Transportation: Provided (door-to-door service after 9 PM for girls)
  • Fully Paid Training
  • Supportive, Multicultural Work Environment
  • Clear Career Path with Fast Growth Opportunities

Desired Candidate Profile

Minimum of 6 months of experience in a customer service, support, or related role.

  • Fluency in both French and English, with excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-centric mindset.
  • Ability to work effectively in a fast-paced, office-based environment.
  • Proficient computer skills, including experience with CRM systems and Microsoft Office Suite.
  • Demonstrated problem-solving abilities and attention to detail.
  • Ability to handle challenging situations with professionalism and empathy.
  • Strong organizational and time management skills.
  • Willingness to work flexible shifts, including evenings, weekends, or holidays as required.
  • Eligibility to work in the country of employment.

Company Industry

Department / Functional Area

Keywords

  • Bilingual French & English Customer Service Representative

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