Bilingual French & English Customer Service Representative
Intouch CX
Employer Active
Posted 22 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Grow your career in a dynamic, fast-paced environment.
What We Offer:
- Rotational Shifts: 5 working days, 2 days off
- Working Hours: 9-hour workdays, including a 1:30-hour break
- Channels: Calls, Chat & Email
- Transportation: Provided (door-to-door service after 9 PM for girls)
- Fully Paid Training
- Supportive, Multicultural Work Environment
- Clear Career Path with Fast Growth Opportunities
Desired Candidate Profile
Minimum of 6 months of experience in a customer service, support, or related role.
- Fluency in both French and English, with excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-centric mindset.
- Ability to work effectively in a fast-paced, office-based environment.
- Proficient computer skills, including experience with CRM systems and Microsoft Office Suite.
- Demonstrated problem-solving abilities and attention to detail.
- Ability to handle challenging situations with professionalism and empathy.
- Strong organizational and time management skills.
- Willingness to work flexible shifts, including evenings, weekends, or holidays as required.
- Eligibility to work in the country of employment.
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Bilingual French & English Customer Service Representative
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