bilingual (NL/Eng) profiles for a logistics project

Foundever

Employer Active

Posted 7 hrs ago

Experience

1 - 2 Years

Job Location

Casablanca - Morocco

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Job opening: Customer Support Representative Logistics (Dutch speaking, 100% remote) Casablanca.

Then:

  • Providing excellent customer support in Dutch and English via telephone, email, or chat.
  • Handling questions regarding shipments, delivery times, and logistics processes.
  • Collaborate with internal logistics and operational teams to solve problems in a timely and effective manner.
  • Maintain accurate documentation of customer interactions and case details.
  • Adhere to Foundever's quality standards by providing professional, accurate, and customer-oriented communication.
Main responsibilities

Search profile:

  • Fluency in Dutch and English (spoken and written) is mandatory.
  • Previous experience in customer service or logistics support is a plus.
  • Excellent communication, multitasking, and problem-solving skills.
  • Ability to work efficiently in a fully remote, full-time work environment.
  • Knowledge of logistics systems or CRM tools is an advantage.

Company Industry

Department / Functional Area

Keywords

  • Bilingual (NL/Eng) Profiles For A Logistics Project

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