Bilingual Spanish/English Customer Service Representative

TaskUs

Posted on 5 Sep

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

****What You ll Be Doing****

Providing helpful, accurate, and friendly support via phone and chat

Solving problems quickly, creatively, and with a smile

Becoming an expert on our products/services (don t worry, we ll train you!)

Collaborating with other departments to leave a lasting and positive impression

Hitting performance goals like response time and satisfaction scores and maybe even breaking a few records!

Desired Candidate Profile

****What Makes You a Perfect Fit****

Fluent in two languages (Spanish + English) You switch between them like a pro!

Excellent communicator clear, kind and confident

Customer-first mindset empathetic, patient, and solution-oriented

Quick thinker able to troubleshoot and resolve issues on the spot

Flexible schedule willing to work evenings or weekends if needed

Driven to exceed expectations always aiming to deliver top-tier support

****Bonus Points If You Have****

Previous experience in customer support, call centers, etc.

You genuinely care about people and want to help

A good sense of humor because happy teams = happy customers!

Company Industry

Department / Functional Area

Keywords

  • Bilingual Spanish/English Customer Service Representative

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