Bilingual Spanish & English Customer Service Representative
Influx Inc
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company s objectives.
We re looking for a detail-oriented and thoughtful person from Morocco to join our Talent Pool!
Duties and Responsibilities
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Diagnose and solve the customer's problems in Spanish
- Communicate effectively via email and chat with our customers
- Understand the company s products so as to answer any questions or concerns
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
Benefits
- The flexibility of working from home, this a remote and full-time position
- Work with clients in the USA, EU and elsewhere
- Extensive opportunities to learn from, and work with, high-performing colleagues
- Career opportunities! We're a fast-growing startup with roles and positions to grow into
Apply Here
Desired Candidate Profile
What we're looking for
- Excellent written and verbal English and Spanish communication skills
- Spanish proficiency level C1 and above
- 1 year experience in customer service
- An ability to quickly think on your feet
- Strong problem-solving skills
- Team player
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Bilingual Spanish & English Customer Service Representative
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Influx Inc
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company s objectives.
https://influx.com/careers/jobs/150-bilingual-spanish---english-customer-service-representative-