Billing Administrator Philips Health Systems

Your Role:

• Preventive Maintenance schedule per equipment to be sent out to customers via fax for all contracted install base at the beginning of the contractual year.

• Preventive Maintenance schedule equipment to be sent out to customers via fax for all install base under warranty or extended warranty at the time of handover.

• Schedule visits to get the acceptance and a signature on the end of contract certificate for the UPA contracts to be communicated formally to customers 1 month ahead.

• Collaborating with stakeholders such as Operations, Sales, Contracts and Accounting departments to ensure All preventative maintenance are valid. Interacting with customers and company sales and/or service representatives to handle reservations.

• Developing and maintaining strong business relationships with partners to optimize customers , programs , and other business partners experience Performing all Month-End tasks for all assigned customers, including warranties.

• Researching and resolving all customer billing inquiries (phone and email) timely.

• Capturing thorough documentation of processes, procedures, and reporting standards of all aspects.

• Maintaining records in an organized manner and files/archives documents to ensure appropriate access while maintaining confidentiality.

• Performing assigned tasks in compliance with internal controls and policies .

• Additional duties and responsibilities as required and/or assigned

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company s facilities.
Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations.
Indicate if this role is an office / role.