BMC Helix Operations Management BHOM Lead

MAGNOOS Information Systems

Location:

Dubai, AE

Job Title

BMC Helix Operations Management (BHOM) lead

Job Scope

We are looking for an experienced BMC Helix Operations Management (BHOM) lead to design and delivery of BHOM and AIOps solutions. In this role, you will drive the architecture of enterprise-scale BHOM deployments, integrate with ITSM and hybrid cloud ecosystems, and shape our customers digital operations strategy.

Main Duties And Responsibilities

• Design and architect end-to-end BMC BHOM solutions to meet customer requirements.
• Lead solution workshops and define architecture blueprints for:
• Data ingestion and flow-Infrastructure and application monitoring
• Event management and correlation
  
  
  

-AI/ML-based anomaly detection and prediction-

Dashboards and reporting

• BMC Discovery
• Integrations with BMC Helix ITSM, CMDB, and external tools
• Define integration architecture with hybrid cloud environments and third-party systems.
• Create and maintain technical architecture documents and configuration guides.
• Lead architecture reviews and ensure scalability, reliability, and performance of solutions.
• Provide technical leadership and guidance to project delivery teams.
• Support pre-sales and proposal activities as a subject matter expert.
  
  
  

Position Requirements

Proven experience in architecting and delivering BMC BHOM (or TrueSight Operations Management) solutions.Strong understanding of:-Event management

• Monitoring (infrastructure, application, cloud)
• Data pipelines and observability patterns
• ITSM and CMDB integrations
  
  
  

Hands-on experience with BMC Helix platform technologies (Kafka, Elasticsearch, APIs, Kubernetes).Familiarity with public cloud platforms (AWS, Azure, GCP).Excellent communication and stakeholder management skills.Ability to lead architecture governance and delivery assurance.

Education

Bachelor s degree in Computer Science, Computer Engineering or any other related field

Preferred Qualifications:BMC BHOM / TrueSight certifications.Experience with BMC Discovery, Helix Intelligent Automation.Background in AIOps and modern observability frameworks.Knowledge of OpenTelemetry, Prometheus, Grafana is a plus.Familiarity with DevOps and SRE practices.

Experience

At least 7 years of relevant experience