Body Shop Manager
Client of Top Notch Consultancy
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
-Oversee the daily operations of the body shop, including body and paint repairs under warranty and insurance cases.
-Welcome customers, explain repair processes and timelines, and ensure a professional and positive customer experience.
-Coordinate between customers, insurance companies, warranty teams, and internal departments to ensure smooth case handling.
-Monitor repair progress and ensure jobs are completed on time and in line with company and manufacturer standards.
-Handle customer concerns and escalations, ensuring effective and timely resolution.
-Ensure compliance with internal policies, health and safety regulations, and quality standards.
-Prepare basic operational and performance reports for management review.
Desired Candidate Profile
-Bachelors degree or equivalent professional experience.
-4+ years of experience in an automotive aftersales or body shop environment, -preferably in a supervisory or managerial role.
-Strong customer service and communication skills.
-Good organizational skills and ability to manage multiple cases.
-Fluency in English and Arabic.
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Administration
Keywords
- Body Shop Manager
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Client of Top Notch Consultancy
Our client, a leading automotive group, is looking to hire an experienced strong>Body Shop Manager/strong> to join their aftersales operations in strong>Mount Lebanon./strong>
https://www.careers-page.com/top-notch-consultancy-2/job/Y66XYRX5
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