Body Technical Support Engineer

Manufacturing Commercial Vehicles (MCV)

Analyze and interpret technical data for various vehicle models using tools such as SAP and product specification sheets.

• Creation of high-quality visualized parts information exploded views, and instructional graphics to support documentation content that meets customer expectation.
• Ensure all documentation adheres to corporate and industry standards for clarity, accuracy, and usability.
• Collaborate with design, engineering and production teams to gather necessary technical inputs.
• Planning of the order/tender within the area of responsibility and providing estimation of resources needed upon request from line manager.
• Review and update documents regularly to reflect design changes, service bulletins, and product updates.
• Provide Parts technical support to internal departments and external service centers, and customers as needed.
• Plan and execute deliveries.
• Develop and maintain comprehensive service documentation, including Spare Parts catalogues, service manuals, repair procedures, and driver handbook manuals.

Proficiency in Adobe Illustrator, 3D modeling, CAD software, and technical illustration/drafting

• CorelDRAW is a plus
• Business-oriented with a strong customer focus
• Good command of English (spoken and written)

• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Build strong relationships and work cross-functionally

• Read and interpret engineering drawings and specifications
• Read, write, and understand repair information
• Strong communication and documentation skills
• Work effectively with cross-functional teams
• Manage multiple projects and meet deadlines
• Proactive mindset with a willingness to take initiative