Boutique Manager, Dubai Van Cleef & Arpels

Reporting to the Retail Director, you will be responsible to steer the growth of your boutique in terms of sales, client satisfaction and team development, offering an outstanding in-store experience while embodying Maison values. To that extent you will:

Drive business managing the team along with setting individual objectives and priorities, ensuring boutique targets are achieved notably in terms of sales and client satisfaction;

Act as an ambassador introducing the Maison universe, its history, creations and sources of inspirations, promoting the Maison across local communities;

Offer a high level of service driving customer service activities, making sure we offer an outstanding in-store experience;

Develop the team building a complementary team, coaching team members, following-up improvement, recruiting new profiles, nurturing the team s knowledge and its positive mindset;

Run efficient and compliant in-store operations supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.