BPO Jobs in Egypt

• 10 - 15 Years
• Cairo - Egypt

Drive quality management systems, process transformation, and compliance audits while fostering continuous improvement and operational excellence in a dynamic environment.

• 3 - 5 Years
• Cairo - Egypt

Develop and manage quality assurance frameworks, analyze performance data, and enhance customer satisfaction with strong analytical and communication skills.

• 3 - 5 Years
• Cairo - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, and ensure exceptional customer service with strong leadership skills.

• 0 - 5 Years
• Cairo - Egypt

The Analyst will conduct medical canvassing, analyze data, and require strong analytical skills, communication proficiency, and attention to detail.

• 3 - 8 Years
• Egypt - Egypt

The Junior Account Executive plays a key role in driving new business growth for Quantanite by identifying, developing, qualifying, and progressing commercial opportunities acro...

• 0 - 2 Years
• Cairo - Egypt

Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy. Providing tailored solutions to meet customer needs. Ensuring a positi...

• 0 - 5 Years
• Cairo - Egypt

Provide customer support by answering questions, resolving issues, and communicating effectively, while demonstrating strong teamwork and problem-solving skills.

• 2 - 7 Years
• Cairo - Egypt

The HR Generalist will manage employee relations, ensure legal compliance, develop policies, and support onboarding while requiring a degree in Human Resources and strong multit...

• 1 - 3 Years
• Cairo - Egypt

Provide first-line support, resolve customer issues, identify needs, assist in documentation, and contribute to performance metrics as a Japanese teammate.

• 3 - 5 Years
• Cairo - Egypt

Provide comprehensive human resource management support, including recruitment, employee relations, and policy implementation, while fostering a diverse and inclusive environment.

• 0 - 5 Years
• Cairo - Egypt

Seeking Customer Service Representatives with B2 English proficiency, offering growth opportunities, competitive salaries, and a supportive work environment.

• 1 - 3 Years
• Cairo - Egypt

The role involves supervising a call center team, driving performance metrics, coaching associates, and managing customer support operations with strong leadership skills.

• 2 - 7 Years
• Egypt - Egypt

1. Curriculum Design & Development: Lead the end-to-end design process using the structured learning paths for New Hire and Continuing Education programs, Preferably SAM Develop...

• 1 - 7 Years
• Cairo - Egypt

Manage large-scale recruitment using various sourcing methods, ensuring a smooth hiring process while possessing strong communication and organizational skills.

• 1 - 7 Years
• Cairo - Egypt

Responsible for sourcing, attracting, and hiring English-speaking talent, managing recruitment processes, and collaborating with hiring managers to meet staffing needs.

• 6 - 8 Years
• Cairo - Egypt

As a Maintenance Engineer at Foundever, you will play a vital role in ensuring the seamless operation of our expanding BPO contact center facilities. Your expertise will be cruc...

• 1 - 7 Years
• Cairo - Egypt

Deliver German language training to adult learners, assess proficiency, develop content, and collaborate with stakeholders to enhance customer service communication.

• 1 - 3 Years
• Cairo - Egypt

Detail-oriented HRIS Specialist responsible for HR system administration, data validation, and advanced Excel reporting, requiring strong analytical and communication skills.

• 1 - 5 Years
• Cairo - Egypt

About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. Job Summary Job Summary: The L&D Specialist will support ...

• 3 - 7 Years
• Cairo - Egypt

Responsible for developing training strategies, conducting needs assessments, mentoring staff, and designing training solutions to enhance employee skills.

• 3 - 4 Years
• Cairo - Egypt

The role involves scheduling, real-time monitoring, and reporting to optimize agent performance and ensure service level adherence in a dynamic environment.

• 0 - 5 Years
• Cairo - Egypt

Lead end-to-end recruitment for BPO roles, develop talent pipelines, ensure compliance, and champion diversity while optimizing recruitment strategies.

• 3 - 5 Years
• Egypt - Egypt

Strategic Planning: Build the annual training roadmap and oversee the preparation of comprehensive teaching plans across multiple accounts or departments. Team Leadership: Direc...

• 2 - 7 Years
• Egypt - Egypt

Monitor real-time performance, manage workforce practices, analyze data, and collaborate effectively while possessing strong communication and analytical skills.

• 2 - 5 Years
• Cairo - Egypt

Lead quality assurance team, develop coaching processes, manage client relationships, and ensure compliance with quality standards using strong analytical and communication skills.

• 1 - 4 Years
• Cairo - Egypt

The role involves developing procurement strategies, managing supplier relationships, and ensuring compliance while mentoring junior staff in a fast-paced environment.

• 2 - 3 Years
• Cairo - Egypt

Deliver impactful English language training for adult learners, focusing on spoken English, fluency, and workplace communication, while assessing and adapting to individual needs.

• 0 - 2 Years
• Cairo - Egypt

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will: Support a leading technology-driven food delivery platform, he...

• 3 - 5 Years
• Cairo - Egypt

Oversee intraday management, lead Real-Time Analysts, ensure service levels, and utilize advanced WFM tools for effective staffing and decision-making.

• 0 - 5 Years
• Cairo - Egypt

Provide first-line support and content moderation in Italian and English, requiring strong communication skills and customer service experience.