Branch Head

Client of RFS Hr Consultancy

Location: United Arab Emirates About Us:

RFS HR Consultancy specializes in logistics and supply chain recruitment across the GCC. We support top-tier organizations in identifying strategic leaders who drive operational excellence, financial performance, and sustainable business growth.

About Our Client:

Our client is a growing logistics company offering end-to-end supply chain solutions. The Branch Head will be responsible for overseeing operations, financials, and team leadership at a key regional branch, ensuring efficiency and market competitiveness.

Responsibilities:

• Oversee daily branch operations and ensure alignment with company policies and standards
• Develop and implement strategies to increase branch revenue and profitability
• Lead and manage branch staff to meet sales, service, and operational targets
• Foster strong relationships with clients, vendors, and other external stakeholders
• Ensure high levels of customer satisfaction and resolve escalated issues promptly
• Monitor local market trends, customer behavior, and competitor activity to identify growth opportunities
• Maintain compliance with industry regulations, company policies, and safety standards
• Manage branch financial performance including budgeting, expense control, and revenue forecasting
• Collaborate with head office and senior management to align local performance with company-wide goals
• Prepare and present detailed reports on branch activities and performance metrics

Requirements:

• Bachelor s or Master s degree in Business Administration, Logistics, or a related field
• Minimum 5 years of managerial experience in the logistics or supply chain industry
• Strong knowledge of logistics operations including transportation and warehousing
• Proven track record in sales, customer service, and team leadership
• Financial acumen with experience in budgeting and revenue management
• Excellent leadership, communication, and negotiation skills
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work under pressure and manage multiple priorities effectively
• Fluent in English (written and spoken)

What our client offers:

Competitive salary and a comprehensive benefits package.