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Experience
5 - 8 Years
Job Location
Education
Bachelor of Business Administration
Nationality
Any Arab National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Branch Manager will oversee the day-to-day operations of the Abu Dhabi branch, ensuring service excellence, operational efficiency, and profitability. This role requires strong leadership, strategic thinking, and a deep understanding of corporate travel management.
Key Responsibilities
- Lead and manage branch operations, including corporate travel services, customer service, and administration
- Drive revenue growth and profitability through strategic planning and client retention
- Ensure compliance with company policies, travel regulations, and service standards
- Manage and mentor a team of travel consultants and support staff
- Build and maintain strong relationships with corporate clients and suppliers
- Monitor KPIs and prepare regular performance reports for senior management
- Resolve escalated client issues and ensure high levels of customer satisfaction
- Collaborate with finance, HR, and sales teams to support branch goals
Desired Candidate Profile
- Bachelor’s degree in business, Travel & Tourism, or related field
- Minimum 7 years of experience in travel management, with at least 3 in a leadership role
- Strong knowledge of GDS systems (e.g., Amadeus, Sabre) and corporate travel platforms
- Excellent communication, leadership, and problem-solving skills
- Proven ability to manage budgets and drive operational efficiency
- Fluency in English and Arabic(bilingual)
Employment Type
- Full Time
Company Industry
- Travel
- Tourism
Department / Functional Area
- Other
Keywords
- Corporate Travel Management
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Kanoo Group LLC
The Kanoo Group is one of the largest independent, family-owned business conglomerates in the Gulf region, with a legacy spanning over 130 years of pioneering progress. The Group operates across some of the world’s most dynamic industries including shipping, logistics, travel, freight services, machinery and rentals, oil and gas, energy, cranes, capital services, real estate, engineering, specialty chemicals, steel reinforcement, exhibition services, and a range of retail and commercial ventures. The Kanoo Group maintains a significant presence across the GCC, including Saudi Arabia, Bahrain, the UAE, Oman, and Qatar, and is recognized as one of the region’s most diversified and esteemed enterprises. The Kanoo Group has unremittingly grown its realm of businesses across industries throughout the Middle East.
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