Business Analyst Cigna

Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation

Experience/Qualifications Required:

• Bachelor s degree in business, finance, information management or a related discipline
• 3 years of business analysis work, preferably in insurance or financial services sector.
• Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
• Good understanding of UAE insurance market and regulations.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Analysis and support of the production of project proposals or business cases.
• Demonstrate a proven understanding of the business process re-engineering.
• Experience creating user acceptance testing documentation and leading UAT
• Must be a self-starter who is able to plan and lead work sessions with little oversight.
• Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
• Good knowledge and experience in Scaled Agile Framework and Agile overall

Skills Required:

• Strong communication skills
• Ready to learn new business processes
• Interpersonal skills
• Team working - internal/external
• Customer Focus - internal/external
• Good business/product knowledge
• Organizational skills
• Good time management
• Negotiation skills
• Decision making
• Advanced User of Microsoft applications Word, Excel, Project, Visio
• Experience in usage of Jira, Azure Dev Ops Platforms
• Identification of problems and problems solving
• Knowledge of Scaled Agile framework
• Six sigma certifications would be a plus
• Data analysis and Interpretation
• Critical Thinking