Business Controller / Senior Analyst

Jobs for Humanity

Key Expectations

• Build and maintain sophisticated Excel models for forecasting, cost tracking, staffing efficiency, volume analysis, and more supporting budgeting, forecasting, and weekly performance reviews.

• Translate complex data into clear insights, visualizations, and executive-level reports for senior leadership.

• Collaborate across Operations, Strategy, Customer Service, Customer Experience, Finance, Supply Chain, and Clinical teams to drive cross-functional decision-making.

• Partner with C-level stakeholders to translate business questions into analytical models and actionable recommendations.

• Identify trends, flag performance risks, and highlight opportunities for efficiency and cost improvement.

• Spot and address data quality gaps, providing immediate, actionable insights.

Key Responsibilities

Analytics & Reporting

• Act as the central analytical point-of-contact for multiple departments (clinical and non-clinical).

• Deliver fast, accurate, and business-relevant analysis using advanced Excel features (PivotTables, PowerQuery, advanced formulas, dynamic dashboards).

• Connect directly to Power BI datasets and company-wide analytics platforms (data cubes) via Analyze in Excel no coding required.

• Maintain Excel models for forecasting, cost tracking, staffing efficiency, volume/capacity analysis, and planning.

• Support weekly performance reviews and monthly budgeting/forecasting cycles.

• Spot trends, surface issues, and suggest efficiency/cost improvements.

• Produce executive-ready reports and presentations from complex models.

Business Partnering

• Serve as the analytical partner for departments and business units, delivering both ad hoc and recurring analysis.

• Support planning, budgeting, and performance management across clinical and administrative units.

• Collaborate across Strategy, Operations, Finance, Supply Chain, and Clinical functions to enable data-driven decisions.

• Work closely with C-level executives, turning business questions into actionable insights.

Performance Optimization

• Proactively identify trends, outliers, and inefficiencies, and recommend improvements.

• Partner with BI and IT teams to ensure robust data availability and usability.

• Promote a data-driven culture, empowering teams with insights and training on business controlling.