Business Development Manager

DigiSay

Main Responsibilities

• Lead, structure, and scale the business development function to drive sustainable revenue growth.
• Manage, mentor, and develop Business Development Team Leaders and their teams, ensuring high performance and continuous capability building.
• Set clear departmental objectives, KPIs, and revenue targets aligned with company strategy.
• Drive a performance-driven culture through regular reviews, coaching, and succession planning.
• Establish best practices, sales processes, and governance frameworks across the BD team.

Revenue Growth & Client Acquisition

• Own and be accountable for overall revenue generation and pipeline health across all BD channels.
• Oversee lead generation strategies and ensure consistent pipeline growth through multiple acquisition channels.
• Personally engage in high-value deals, key accounts, and strategic client negotiations.
• Guide the team in managing the full sales cycle, from prospecting to closing.
• Review and approve major proposals, pricing strategies, and commercial terms.
• Build and maintain relationships with key clients, partners, and stakeholders.

Business Development Strategy & Market Expansion

• Design and execute the overall business development strategy aligned with company growth objectives.
• Identify new markets, industries, and partnership opportunities to expand the business footprint.
• Analyze market trends, customer needs, and competitor activities to refine strategy.
• Introduce innovative approaches to improve market penetration and conversion rates.
• Collaborate with leadership on long-term revenue planning and forecasting.

Cross-Functional Collaboration & Stakeholder Management

• Partner with marketing, product, and operations teams to align go-to-market strategies and offerings.
• Ensure seamless coordination between BD, delivery, and client servicing teams.
• Act as a key liaison between senior management and the BD function.
• Provide executive-level reporting on revenue performance, forecasts, risks, and opportunities.
• Drive alignment on strategic initiatives and organizational priorities.