Business Development Specialist - Retail (Digital Payments)

PayTech Group

Core Responsibilities and Accountabilities:

• Lead and deliver credit & debit card sales growth across ETB and NTB segments.
• Own and execute the cards acquisition strategy across telesales, direct sales, and other distribution channels.
• Manage and align internal sales teams to achieve ambitious acquisition and productivity targets.
• Function as the primary interface with credit, operations, product, and marketing teams to ensure smooth onboarding and faster approvals.
• Identify and implement product and process enhancement opportunities to improve customer acquisition, approval rates, and activation.
• Monitor sales KPIs, pipeline performance, and channel economics; provide regular insights to senior management.
• Support launch of new products, campaigns, and acquisition initiatives.

Knowledge and Experience:

• 7 - 10 years' experience in cards sales, business development, within retail banking, with strong leadership exposure.
• Proven track record of driving card acquisition growth in GCC markets.
• Strong experience managing multi-channel sales teams (telesales, direct/field sales).
• Solid understanding of cards underwriting, approval processes, and sales funnels.
• Commercially astute, execution focused, and highly stakeholder oriented.
• Comfortable operating in a target driven, fast paced environment.

Mandatory Skills:

• Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.
• Regional experience across the GCC, including working in a faced-paced matrix organisation.
• Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is nice to have.

Preferred Skills:

• The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
• Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.
• An understanding of regional regulations across financial services or payment networks.