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Job Description
Roles & Responsibilities
As a Business Operations Analyst, you play a crucial role in ensuring the availability, reliability, and accuracy of data provided in the form of billing statements.
Principal Accountabilities:
1. Billing-related tasks:
Participate in the delivery of billing.
Handle any data errors or reported issues, resolve support tickets, etc., to improve the quality and timeliness of billing delivery.
2. Billing process improvement:
Identify areas for improvement and propose solutions.
Enhance Excel files: reconciliation files, detailed breakdown files of monthly billing
Assist the team, if necessary, in finding and resolving discrepancies in reports and/or daily data.
Analyze business needs and translate them into functional specifications for automation.
3. Collaborate with technical teams to implement solutions:
Interact with data scientists, developers, and company stakeholders to resolve various data or other issues.
Communicate with these teams to create and/or improve reports that help anticipate potential data problems.
4. Participate in creating workflow documentation
Desired Candidate Profile
- Proficiency in Excel
- Analysis, synthesis, communication
- Autonomy and a team spirit
- Ease in creating/improving documentation
- Proficiency in French and English
- Knowledge of Jira, Confluence would be an advantage
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Administration
Keywords
- Business Operations Analyst
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Arrow Electronics Inc
Arrow s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es ArrowSphere/b> is a cloud management and distribution solution offered by Arrow ECS. /b>It simplifies the complexity of delivering multi-cloud software and solutions by integrating major providers such as Microsoft, AWS, and IBM, serving 27 Arrow entities.
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