Business Operations Associate eSpace

Responsibilities:

• Lead Generation and Qualification

  • Monitor lead generation tools to identify potential prospects.

  • Filter leads from various channels and conduct initial qualification.

  • Document lead details, including size, industry, and alignment with eSpace s targeted services.

• Proposal Development Support

  • Assist in preparing RFP/RFI responses by gathering necessary information and coordinating with relevant teams.

  • Support the sales team in developing business proposals and sales pitches.

  • Contribute to the creation of technical and financial proposals.

• Market Research

  • Conduct market research to update competitor analysis and identify trends.

  • Provide insights on market demands to align service offerings with client needs.

• Brand Management

  • Ensure brand consistency across all communication channels.

  • Collaborate with the marketing team to enhance eSpace s brand image.

• Collaboration with Teams

  • Work closely with sales and pre-sales teams to support customer acquisition efforts.

  • Contribute to customer success initiatives by addressing client needs proactively.

• Reporting and Documentation

  • Maintain updated records of marketing materials, proposals, and competitor analysis.

  • Provide regular reports on lead generation activities and outcomes.

• Content Creation and Management (20%)

  • Develop and distribute engaging content across various channels (e.g., social media, email campaigns, website).

  • Maintain a content calendar to ensure timely and consistent messaging.

  • Create marketing collateral such as brochures, infographics, and case studies.