Business Operations Coordinator

Tawteen

Main Responsibilities

The candidate will manage Mazar s social media accounts professionally by creating content ideas for Instagram, TikTok, LinkedIn, and other platforms for the marketing campaigns, planning, scheduling, and publishing posts, writing captions and simple marketing copy in Arabic and English, following trends and suggesting content that can grow engagement, supporting short-form video ideas such as reels and storytelling content, engaging with comments, messages, and customer inquiries, helping build Mazar s online community before and after launch, and tracking social media performance to suggest improvements

Support the founder in daily business and operational tasks

Handle customer communication and support inquiries

Coordinate and follow up with trainees/interns

Track tasks, deadlines, and progress across different workstreams

Assist with basic accounting, expense tracking, invoices, and simple financial records

Support communication with partners, suppliers, developers, and service providers

Prepare reports, summaries, and updates when needed

Help improve internal processes and customer experience

Requirements

Diploma or Bachelor s degree in Business, Marketing, Accounting, Finance, Management, or a related field

Strong communication skills in Arabic and English

Good organizational and follow-up skills

Knowledgable in marketing and social media

Basic understanding of accounting or financial tracking

Good knowledge of Microsoft Excel, Word, and Google Workspace

Ability to work independently and take responsibility

Willingness to learn and work in a fast-moving startup environment

Professional attitude and attention to detail

Preferred Skills

Experience with social media management or content creation

Video editing or Canva design skills

Customer service experience

Basic bookkeeping or accounting knowledge

Ability to manage trainees or small teams

Interest in startups, e-commerce, and digital platforms

Understanding of content trends in Oman and the GCC

Good at utilizing AI and skillful enough in MS excel and other ERP tools

Personal Qualities

Reliable and trustworthy

Fast learner

Organized and disciplined

Good problem solver

Comfortable handling multiple tasks

Takes initiative without waiting for constant instructions

Positive attitude and strong work ethic