Business Solutions Manager
Etihad Airways
Employer Active
Posted 1 hrs ago
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Science(Statistics)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Drive innovation in Pricing & RM systems by researching and applying Operations Research methodologies, industry best practices, and emerging technologies in collaboration with solution providers (e.g. PROS, Sabre, Infare)
Develop strong commercial knowledge and liaise with internal and cross-functional teams to understand business requirements and recommend best practices where needed
Manage and maintain calibration of forecasting and optimization models within RM systems to improve forecast accuracy and revenue performance
Design and enhance system processes, practices, and controls to ensure effective usage of RM systems across the business
Support RM stakeholders with system-related queries, troubleshooting, and operational requirements, ensuring minimal disruption to day-to-day activities
Develop and implement KPI frameworks to monitor system performance, usage, and effectiveness, and proactively identify opportunities for improvement
Lead user acceptance testing (UAT) for system upgrades, enhancements, and new releases, ensuring delivery meets business requirements and quality standards
Prioritize and coordinate delivery of system enhancements, bug fixes, and new functionality in line with business needs and with system vendors
Drive automation within RM systems through development of models, algorithms, and machine learning techniques to enable more efficient and scalable decision-making
Manage data quality assurance of inputs and outputs of Pricing & RM systems interacting closely with RM and IT
Desired Candidate Profile
Bachelor s degree in Statistics, Operations Research, Economics, Computer Science, Engineering, or related field.
Minimum 5+ years experience in airline Revenue Management, with a strong focus on RM systems, optimization, or forecasting models
Proven hands-on experience working with RM systems (e.g. PROS, Sabre RM or equivalent), including configuration, calibration, or system optimization
Strong analytical capability with the ability to interpret complex data, identify patterns, and translate insights into system or model improvements
Experience using statistical or programming tools such as Python, R, MATLAB, or similar
Demonstrated ability to operate effectively in environments that require balancing structured project delivery with ad hoc operational demands
Strong stakeholder management and communication skills, with the ability to translate technical outputs into business-relevant insights
Company Industry
- Airlines
- Aviation
Department / Functional Area
- IT Software
Keywords
- Business Solutions Manager
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Etihad Airways
The Business Solutions Manager plays a critical role within the Solutions & Innovation function, supporting the development, optimization, and continuous enhancement of Revenue Management (RM) systems. This position focuses on the foundation of RM decision-making including forecasting, optimization, and system configuration; ensuring that pricing and inventory decisions are driven by robust, scalable, and high-performing models. Operating in a fast-paced and evolving environment, the successful candidate will balance longer-term system and innovation projects with day-to-day operational support, ensuring RM systems remain accurate, reliable, and aligned to business priorities.
https://jobs.smartrecruiters.com/EtihadAirways5/744000123176559-business-solutions-manager